Use for product questions, account issues, and billing follow-up.
Support and Contact
Get to the right inbox without guessing where your question belongs.
Premium Home Manager support is organized around the kinds of questions homeowners actually have: account access, billing, product help, privacy, and legal requests.
The faster you route the request, the faster we can respond with the right context.
Best first step
If the answer is probably already in your workspace, start with Search, then contact us with the home,
room, or appliance details that need attention.
Use for data access requests, privacy concerns, takedown notices, or legal correspondence.
Contact routes
Choose the lane that matches the request
Account, rooms, appliances, manuals, and workflows
For login issues, confusing UI behavior, missing records, or import questions.
info@premiumhomemanager.comPlans, subscription questions, and invoice follow-up
Use this route for subscription access, billing review, or plan-change questions tied to your account.
info@premiumhomemanager.comIdeas, workflow requests, and product improvements
Use this route for feature requests, enhancement ideas, or product suggestions you want the team to review.
info@premiumhomemanager.comData requests, correction requests, and privacy concerns
Use this route for access, correction, deletion, or privacy-related concerns not already handled in-app.
legal@premiumhomemanager.comTerms, intellectual property, and formal notices
Use this route for legal correspondence, IP concerns, policy questions, or formal notices.
legal@premiumhomemanager.com
Helpful context
Account and location context
Tell us which home, room, appliance, or page the issue is tied to.
What you expected
Describe the action you took and what you thought would happen next.
What actually happened
Include the error text, screenshot, or the exact step where the flow broke.
Why it matters
Tell us whether the issue blocks a repair, vendor visit, import, billing action, or account access.
What to include so support can help faster
Self-service pages
Response expectations
- Product and billing questions should go to the general support inbox.
- Privacy and legal requests should go directly to the legal/privacy inbox.
- Include screenshots when a UI or workflow problem is involved.