You agree to

• Provide true, current, accurate, and complete information during registration and throughout your use of the platform.
• Keep your account and profile information up to date.
• Register only homes you own, are purchasing, or have valid authority to manage.
• Use the platform in compliance with all applicable federal, state, and local laws.
• Take responsibility for all Content you upload, store, or transmit through the platform.
• Maintain the confidentiality of your login credentials and notify us promptly of any suspected unauthorized account access.

You may not

• Register homes you do not own or have no lawful authority to manage.
• Use the platform to defraud, deceive, or harm the Company, another user, or any third party.
• Upload malware, malicious code, or any content designed to disrupt, damage, or impair the platform.
• Transmit unsolicited commercial messages, spam, or unauthorized promotional materials.
• Upload or share content that is unlawful, defamatory, abusive, obscene, threatening, or that infringes any third-party intellectual property rights.
• Attempt to gain unauthorized access to the platform, its servers, or any other user's account data.
• Scrape, copy, or redistribute platform content or data for any commercial purpose outside of your own personal home management use.
• Resell, sublicense, or otherwise commercialize access to the Service without our express written consent.

Your representations

• You are at least 18 years of age.
• The Content you upload is accurate and not intentionally false or misleading.
• You own or have all necessary rights to any documents, photos, or materials you upload.
• Your Content does not violate any third-party intellectual property, privacy, or contractual rights.

Uploads and file scanning (beta)

During the limited beta, uploaded files (documents, images, scans, manuals, receipts, and any other attachments) are not scanned for viruses, malware, macros, or other malicious content. We validate file extensions and size before accepting an upload, and uploaded assets are stored privately and served through the Service rather than via direct public URLs, but that is not a substitute for anti-malware scanning.

You agree to upload only Content you created yourself or received from a trusted source. You are solely responsible for the safety of any file you attach to your home records, and for any consequences that arise from sharing such a file with co-occupants, caretakers, vendors, or future owners through the Service.

Automated malware scanning on upload, along with quarantine of positives, is planned for general availability. When that capability ships, this clause will be revised.

License you grant us

By uploading or submitting Content, you grant BATL Group LLC a limited, non-exclusive, worldwide, royalty-free license to host, store, reproduce, and display that Content solely as necessary to provide and operate the Service for your account.

We will not use your personal home records, photos, or documents in external marketing, advertising, or promotional materials without your explicit written consent.

You retain full ownership of your Content. This license terminates when you delete the Content or close your account, subject to our data retention policy described below.

Plans and charges

• Premium Home Manager is offered on a subscription basis. Current plan pricing and feature tiers are listed on the pricing page.
• Subscriptions renew automatically at the end of each billing period (monthly or annual) at the then-current rate unless cancelled beforehand.
• By providing a payment method, you authorize us to charge all applicable fees to that payment method on the dates they become due.
• We reserve the right to change subscription pricing with at least 30 days' written notice to your registered email address. Price changes take effect at your next renewal.
• All fees are charged in U.S. dollars and are exclusive of applicable taxes, which are your responsibility.

Cancellation and refunds

• You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period.
• We do not provide prorated refunds for unused time in a billing period, except where required by applicable law.
• If you cancel, your account and home data will remain accessible through the end of your paid period, after which your account will revert to the free tier or be closed, depending on your plan.
• We reserve the right to suspend or terminate accounts with overdue balances after reasonable notice.
• To request a billing dispute or refund review, contact us at legal@premiumhomemanager.com.

Your right to close

• You may close your account at any time through account settings or by contacting support.
• Upon closure, your home records, room data, appliance records, and uploaded documents will be permanently deleted from our active systems within 30 days.
• We recommend exporting your home data before closing your account. A data export option is available in account settings.

Our right to suspend or terminate

• We may suspend or terminate your account immediately if you breach these terms, engage in fraudulent activity, or use the platform in a way that harms other users or the Service.
• We may terminate accounts that have been inactive for 24 consecutive months after providing 30 days' email notice.
• Unsupported or fraudulent home ownership claims are grounds for account suspension pending review.
• Certain records (such as billing transactions) may be retained for up to 7 years as required by law, even after account closure.